Refund policy

Customers may request a return within:

7 days of receiving their order

provided that:

The item is unused
The item remains in its original packaging
The item is in a resalable condition
Proof of purchase is provided
Non-Returnable Items

The following items are not eligible for return:

Digital products and eBooks
Downloaded content
Customised products
Sale or clearance items
Products damaged due to misuse
Faulty or Damaged Products
If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
Order number
Clear photographs of the item
Description of the issue
Once assessed, we may offer:
A replacement
An exchange
A refund
where appropriate.